MAHFIZA, M. Pengaruh Implementasi Total Quality Management Terhadap Kinerja Karyawan Pada PT. PLN (Persero) Cabang Gorontalo. Al-Buhuts, [S. l.], v. 15, n. 1, p. 43–54, 2019. DOI: 10.30603/ab.v15i1.946. Disponível em: https://journal.iaingorontalo.ac.id/index.php/ab/article/view/946. Acesso em: 29 mar. 2024.