Penerapan Standar Operasional Prosedur Terhadap Efektifitas Pelayanan Keuangan di IAIN Sultan Amai Gorontalo

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  • Sulam Sulam IAIN Sultan Amai Gorontalo
  • Mujahid Domopolii IAIN Sultan Amai Gorontalo
  • Asna Usman Dilo IAIN Sultan Amai Gorontalo
Keywords: Standard operating procedures, effectiveness of financial services, IAIN Sultan Amai Gorontalo

Abstract

Standard Operating Procedure (SOP) is an instrument that contains the processes and procedures of an activity based on a standard that has been standardized. This study determined the effect of the application of standard operating procedures on the effectiveness of financial services, especially at IAIN Sultan Amai Gorontalo. This research used a quantitative approach, with data collection methods through tests, questionnaires, and interviews. Data analysis was conducted to test the effect of the tested variables, namely the application of SOP (X) to IAIN Sultan Amai Gorontalo financial services (Y). The results showed that the application of SOP conducted at IAIN Sultan Amai Gorontalo influenced financial services at IAIN Sultan Amai Gorontalo. In its implementation, the SOP implemented at IAIN Sultan Amai Gorontalo has made financial services easier and more directed.

Published
2019-12-31
How to Cite
Sulam, S., Domopolii, M., & Usman Dilo, A. (2019). Penerapan Standar Operasional Prosedur Terhadap Efektifitas Pelayanan Keuangan di IAIN Sultan Amai Gorontalo: -. Al-Buhuts, 15(2), 01-20. https://doi.org/10.30603/ab.v15i2.1120

Mailing Address :

  • Kampus I,  LP2M Institut Agama Islam Negeri (IAIN) Sultan Amai Gorontalo
    Jl. Gelatik No. 1 Kota Utara Kota Gorontalo Indonesia
  • Kampus II, Institut Agama Islam Negeri (IAIN) Sultan Amai Gorontalo.  Jl. Sultan Amai, Kel. Pone, Kec. Limboto Barat, Kab. Gorontalo Indonesia.