Manajemen Konflik dan Cara Penanganan Konflik Dalam Organisasi Sekolah

  • Achmad Hasan Nasrudin Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang
  • Firda Fitrotul Unsa Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang
  • Firda Nur Aini Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang
  • Imron Arifin Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang
  • Maulana Amirul Adha Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Abstract

This study aims to describe conflicts in an organization, what factors cause conflict, approaches to conflict handling, and the impact of conflict on organizational performance. This type of research is a literature study. The results of this study are (1) conflict can be interpreted with 3 meanings, namely positive, neutral, and negative meanings, (2) the factors that cause conflict can come from external and internal factors of individual organizations. Internal factors can be in the form of personality differences, stress, decreased productivity and so on. While external factors can be in the form of communication problems, limited resources, sexual harassment, and so on, (3) the approach to handling conflict requires leadership skills. There are eight conflicts handling approaches, namely, deliberation, interference by third parties, confrontation, bargaining (bargaining), compromise, mediation, conciliation and consultation, and increasing resources, and (4) the performance of an individual can be hampered due to conflict, however not all conflicts have a negative impact, conflict can have a positive impact if it can be managed appropriately.

Author Biographies

Achmad Hasan Nasrudin, Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Educational Administration Department, Faculty of Education, Universitas Negeri Malang

Firda Fitrotul Unsa, Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Educational Administration, Faculty of Education, Universitas Negeri Malang

Firda Nur Aini, Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Educational Administration Department, Faculty of Education, Universitas Negeri Malang

Imron Arifin, Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Professor at Educational Administration Department, Faculty of Education, Universitas Negeri Malang
ID Scopus: 57203658422

Maulana Amirul Adha, Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Jurusan Administrasi Pendidikan Fakultas Ilmu Pendidikan Universitas Negeri Malang

Id Scopus: 57218314981

Published
2021-02-27
How to Cite
Nasrudin, A. H., Unsa, F. F., Aini, F. N., Arifin, I., & Adha, M. A. (2021). Manajemen Konflik dan Cara Penanganan Konflik Dalam Organisasi Sekolah. Tadbir: Jurnal Manajemen Pendidikan Islam, 9(1), 1-18. https://doi.org/10.30603/tjmpi.v9i1.1888
Section
Articles

Editorial Address: IAIN Sultan Amai Gorontalo Jl. Sultan Amai Kel.Pone, Kec.Limboto Barat, Kab Gorontalo, Provinsi Gorontalo, Indonesia.  Telp.(0435) 821942, Fax. (0435) 822725 email: tadbirmpi@gmail.com, tadbirmpi@iaingorontalo.ac.id